• 248 South Gay Street, Auburn, AL 36830 | (334)826-7720 | info@northcuttrealty.com
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Maintenance

Northcutt Online Maintenance Request

What to do when...

Washing machine is not spinning the water out.

We’ll take a look at this for you. Fill out the form to the left or call our office at (334) 826-7720  and we’ll come out there and see what the problem is.

Dryer is not drying clothes. Runs, but not drying.

Make sure the lint filter is clean. If the problem persists after cleaning the lint filter, fill out the form to the left or call our office at (334) 826-7720  and we’ll come out there and see what the problem is.

Stove eye(s) not working.

Does the oven work? If the oven does not work, check the breaker in the panel box. Turn the breaker off & back on. Try the stove. If it does not come on, fill out the form to the left or call our office at (334) 826-7720  and we’ll come out there and see what the problem is.

Heater is not working. It is blowing cold air.

We’ll take a look at this for you. Fill out the form to the left or call our office at (334) 826-7720  and we’ll come out there and see what the problem is.

Air conditioning is not coming on at all.

Check the breaker in the panel box. Turn the breaker off & back on. Give the unit 5 – 10 minutes to come on. If this does not work, fill out the form to the left or call our office at (334) 826-7720  and we’ll come out there and see what the problem is.

Water heater is leaking.

Turn the valve off on top of the water heater and call our maintenance office immediately – 334.826.7720. If this emergency happens after our office hours, please call or text 334.521.2087.

Toilet is clogged.

Use a plunger to plunge the toilet. If water is leaking/overflowing onto the floor, turn the water off at the cut off valve. If you need our assistance to unclog the toilet, there will be a minimum $50 charge. Fill out the form to the left or call our office at (334) 826-7720  and we’ll come out there and see what the problem is.

Toilet is running constantly.

Turn water off to the toilet at the cut off valve under the toilet. Fill out the form to the left or call our office at (334) 826-7720  and we’ll come out there and see what the problem is.

Dishwasher is not cleaning the dishes.

Make sure the dishwasher does not have food in the bottom of it. Check to be sure your disposal is not clogged. If after cleaning the bottom of the dishwasher & the disposal you still have a problem, fill out the form to the left or call our office at (334) 826-7720  and we’ll come out there and see what the problem is. If the dishwasher or disposal is clogged causing the dishwasher not to clean the dishes you may be charged a minimum $50 charge to unclog them.

Refrigerator/Freezer is not working.

Does the light come on in the refrigerator? If not, check the breaker in the panel box. Turn the breaker off & back on. If this does not fix the issue, fill out the form to the left or call our office at (334) 826-7720  and we’ll come out there and see what the problem is.

Heater is not coming on at all.

Check the breaker in the panel box. Turn the breaker off & back on. Give the unit 5 – 10 minutes to come on. If this does not fix the issue, fill out the form to the left or call our office at (334) 826-7720  and we’ll come out there and see what the problem is.

Air conditioner is leaking.

Turn the air conditioner off and fill out the form to the left or call our office at (334) 826-7720  and we’ll come out there and see what the problem is.

Air conditioning is not cooling. It is blowing warm air.

Fill out the form to the left or call our office at (334) 826-7720  and we’ll come out there and see what the problem is.

No hot water throughout the unit.

Check the breaker in the panel box. Turn the breaker off & back on. It will take it a little while to heat the water. If this doesn’t fix the issue, fill out the form to the left or call our office at (334) 826-7720  and we’ll come out there and see what the problem is.

Garbage disposal is clogged.

Turn the switch off, press the reset button on the disposal bottom. Make sure there is nothing inside the disposal (spoon, fork, food, etc). Plunge the sink with a plunger. If it only hums when you try it again the blades are jammed. Turn it back off, use a wooden broom or plunger handle to turn the blades inside the disposal. If this does not work and you need our assistance, there will be a minimum $50 charge to unclog and reset the disposal. Fill out the form to the left or call our office at (334) 826-7720  and we’ll come out there and see what the problem is.

Toilet is leaking onto the floor.

Turn water off to the toilet at the cut off valve under the toilet. Fill out the form to the left or call our office at (334) 826-7720  and we’ll come out there and see what the problem is.

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